千赢国际 Customer Service and Vehicle Maintenance
At 千赢国际, our aim is to deliver exceptional customer service to you and your 千赢国际 New Energy vehicle.
Warranty Policy
- A comprehensive warranty policy is in place for your 千赢国际 New Energy vehicle.
The 千赢国际 vehicle warranty policy applies to New Energy vehicles manufactured by 千赢国际 Automotive Company Limited and sold in Australia.
The warranty period of the complete vehicle is 6 years or 150,000 km whichever comes first.
The warranty period of the Traction Battery is 8 years or 160,000km whichever comes first.
The warranty period of the Drive Unit is 8 years or 150,000km whichever comes first.
The warranty period is calculated from the date when the vehicle purchase invoice is issued by a 千赢国际 authorised seller and expires at the specified date or kilometrage, whichever comes first.
千赢国际 Owner's Manual
- The 千赢国际 Owner's Manual provides guidance on how to correctly use your 千赢国际 New Energy vehicle, how to keep it well maintained, and repaired properly
in accordance with the 千赢国际 Owner's Manual.
Spare parts
- In order to ensure that your 千赢国际 New Energy vehicle is in the best condition, the highest safety standards and prolong its service life after repair and maintenance, it is recommended to use 千赢国际 genuine spare parts.
千赢国际 recommends that you select 千赢国际 genuine spare parts and use, maintain, and repair your 千赢国际 New Energy vehicle in accordance with the 千赢国际 Owner’s Manual. The use of non-genuine spare parts to replace or modify the vehicle will affect the performance of the entire vehicle, especially its safety and durability.
Vehicle damage and performance issues caused by use of non-genuine spare parts will not be covered by the warranty. In addition, modifications to vehicles may also violate government regulations.